Shopping & order related Information
What are your business hours ?
We are open from 9.am to 7.pm . Monday To Saturday
Where can I check my order status ?
You can login in to your Glamveda account and check order status under my orders tab.
How does the delivery process work?
Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
How are items packaged?
We package our products in boxes, which are covered in a plastic layer. Each individual product is packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap. We pride ourselves on the quality of our packaging. Till date, we have received minimal complaints about damaged products due to our packaging.
Locations to which Glamveda ships their products?
Glamveda ships throughout India!
How can I track my order?
Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
You can track the status of your package 24 hours after your order is dispatched from our warehouse.
Following are some our trusted courier partners:
DTDC - http://www.dtdc.in/
Bluedart - http://www.bluedart.com/
Ecom Express - http://www.ecomexpress.in/
What is the estimated delivery time?
We dispatch most orders within 1-4 business days (excluding Sundays and public holidays) If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 5 days of order date.
Are there any shipping charges applicable on my order?
We have standard shipping charges for most addresses.
A flat Rs.50 charge is applied to all orders below Rs.200, while there is free shipping for all orders above Rs.200.
Do you have international shipping?
Yes, we ship internationally. It takes up to 7-10 days to dispatch the product and we have additional shipping cost that depends on the order size and location of the delivery
What are the available payments options
We have Cash on delivery option and online payment options such as paytm wallet, debit cards, credit cards, UPi, Other mobile wallets.
Amount is debited from my account but order status is not confirmed
This happens many times, do not panic, It could be either from your bank or from the payment gateway. We request you to write to us with all information that you might have and screenshot of the payment page, like the transaction reference number, order number etc to firstname.lastname@example.org. We will need up to 4 business days to validate the transaction.
Any additional charge on COD orders?
No additional charges for COD orders.
Returns & exchange Information
What is your return policy
Kindly check the return policy here - https://glamveda.com/policies/refund-policy